Contact us
Contact RailSeatmap
Wrong berth mapping, an outdated refund rule, a broken page or a general question — tell us and we will fix it. We read every message.
Reach us directly
hello@railseatmap.com
Best for bug reports, corrections and data requests.
Response time
We usually reply within 2 working days. Seat-map corrections with a coach number and seat number are prioritised.
What to include
- Page URL — the page you were on when you spotted the issue.
- Coach class and build — for example SL, LHB.
- Seat or berth number — so we can reproduce it exactly.
- What you expected vs what you got — a sentence is enough.
- Screenshot — for refund rule updates, attach the official IRCTC page.
Write to us
Fill in the form and your mail app will open with the message ready to send. Nothing is stored on this website.
What people write to us about
Report a bug
Broken seat finder, wrong refund output, layout not rendering — tell us the page, coach and seat number you used.
Correct a seat map
Coach number, LHB/ICF variant and the berth position you actually got, so we can fix the diagram.
Update a refund rule
Share the current IRCTC rule or a screenshot of the official page and we will update the calculator.
Partnerships & media
Rail operators, publications and creators — reach out with your proposal and we will get back to you.
General questions
Not sure where your seat is? Check the FAQs first, then write to us with your coach class and seat number.
Privacy & legal
Data requests and policy questions are handled at the same address, usually within the same window.
Before you write
Many questions are answered already — start with thefrequently asked questions, thecoach layout guides or therefund calculator. For anything about how we handle data, read the privacy policy; for usage rules, the terms & conditions.